Frequently Asked Questions
At To`kyo Bloom, we are dedicated to curating a unique selection of women's scarves that reflect the latest trends in haute couture. Our aim is to provide you with an extraordinary shopping experience, offering guidance and support through our detailed FAQ section.
What is To`kyo Bloom?
To`kyo Bloom is a contemporary accessories brand specialising in printed silk and satin scarves, hijabs, and hijab accessories. We blend modern design with timeless elegance to elevate everyday styling.
What materials do you use?
Our scarves and hijabs are crafted from high-quality silk, satin, chiffon, and premium jersey. Each fabric is chosen for its comfort, durability, and beautiful drape.
Are your scarves suitable for daily wear?
Yes! Our satin and jersey pieces are perfect for everyday styling, while our silk scarves are ideal for both daily wear and special occasions.
Do you offer matching accessories?
Absolutely — we offer a range of hijab accessories including underscarves/inner caps, magnetic pins, scrunchies, hijab clips and other styling essentials.
Returns and Shipping
Do you offer international shipping?
No, we don’t offer worldwide shipping — we currently ship nationally within the UK only. Shipping availability and rates will be shown at checkout.
How long will my order take to arrive?
Processing takes 1–2 business days, and domestic shipping within the UK typically takes 3–5 business days; tracking details will be emailed once your order ships.
Orders placed after midday on Friday will be processed on the next working day.
Can I return or exchange my order?
Please note that we do not offer returns, so we kindly ask that you review all product descriptions and dimensions carefully before placing your order.
If you experience any issues with your order, such as receiving a damaged or incorrect item, please contact us at contact@tokyobloom.co.uk and we’ll be happy to resolve this for you as quickly as possible.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours with your order number and photos. We’ll try to fix the issue right away.
Still have questions or need more details?
You can reach us at contact@tokyobloom.co.uk or through the Contact Us form on our website. We typically respond within 24–48 hours.